Know Your Customer - KYC
Building the Cornerstone of Security and Trust

In order to ensure the security of your account, meet compliance requirements and provide you with more accurate services, GlobuyDirect strictly adheres to Know Your Customer (KYC) Policy. This page will clearly explain the importance of KYC, the process, and what you need to work with.

Why is KYC crucial?

Protect your interests and maintain financial security

  1. Fighting Financial Crime
    KYC is the first line of defense against money laundering, terrorist financing, fraud and other illegal financial activities, protecting your funds from being exploited by criminal activities.

  2. Protect your account security
    By verifying your identity, we are able to more effectively identify and block unauthorized account access and transactions, maximizing the security of your assets.

  3. Fulfillment of legal obligations
    As a responsible institution, strictly comply with [mention specific regulations such as anti-money laundering laws, bank secrecy laws, relevant international standards, etc.] The implementation of KYC is a legal obligation.

  4. Improve service quality
    Understanding your background and needs helps us provide you with high-quality products and services that are more personalized and more in line with your actual situation.

  5. Maintain system integrity
    Ensure the health, stability and trustworthiness of the entire [industry/platform] environment for the benefit of all legitimate users.

Overview of the KYC process

Verify your identity in a few simple steps

  • Applicable scenario:Usually in you KYC is required when opening an account, registering as a full-time user, making specific transactions (e.g., large-value transfers), regular audits during the duration of the business relationship, and triggering based on risk assessments.

  • Core steps
    • Provision of Information: 您 You are required to provide us with accurate and complete personal information.

    • Proof of identity: You will need to provide a clear scan or photo of a valid government-issued identification document (e.g., ID card, passport, driver's license, etc.).

    • Proof of address: You will need to provide documents that prove your current residential address (e.g. recent utility bills, bank statements, government letters, etc., usually within 3 months).

    • Other information:Depending on your business type or risk assessment results, we may also need to know your occupation, source of income, business purpose, source of funds, etc., or request relevant supporting documents (such as business license, tax registration certificate, income certificate, etc.).

    • Verification of information: We will verify the information and documents you provide using reliable, independent sources (databases, official sources, etc.).

    • Risk Assessment: Based on the information gathered, we will assess your risk level, which will determine the intensity of subsequent monitoring.

    • Ongoing monitoring and updating:During the duration of the business relationship, we will conduct periodic (e.g., annual) or event-driven (e.g., information changes, transaction anomalies) of your information in accordance with regulatory requirements and risk assessment results, at which time you may need to update your information.

What does the customer need to do?
  1. Provide true, accurate, and complete information::
    Please ensure that all the information you fill in is exactly the same as the information on your identification document and that there is no false or misleading content.

  2. Submit clear and valid documents::
    Please upload or submit scans or photos of clear, complete (visible in the four corners), unexpired identification and proof of address documents. Documents that are blurred, altered, incomplete, or outdated will not be approved.

  3. Timely response::
    If we need you to supplement information or clarify questions during the review process, please pay attention to our notifications (emails, text messages, site messages, etc.) and reply in a timely manner.

  4. Proactively update information:
    When your personal information (such as name, address, contact information, occupation, expiration date of identity documents, etc.) changes, please inform us and update the information through the designated channels as soon as possible.

  5. Understanding and patience:
    The KYC process is an important part of ensuring the safety of both parties, and it may take some time to complete the review, thank you for your understanding and patience.

Frequently Asked Questions
  • Q: Will my personal information be kept safe? Will it be leaked?
    A: Absolute safety is our top priority. We use advanced encryption technology and strict data access controls to protect your information. We will only use information for compliance purposes and to provide you with services, and will never disclose it to unrelated third parties without your authorization or legal requirements. Please refer to our Privacy Policy for details.

  • Q: Why do you need to provide so much information? It feels so troublesome.
    A: We understand that this may cause some inconvenience. However, KYC is an internationally accepted regulatory requirement designed to protect you from financial crime and maintain the stability of the entire financial system. Providing accurate information is the foundation of a secure and trustworthy business relationship, and you are the ultimate beneficiary.

  • Q: Do I need to submit my KYC information after I submit it?
    A: Yes. In accordance with regulatory requirements, we are required to conduct regular reviews (usually at least once a year) and event-driven reviews (e.g., changes in your information, abnormal transaction patterns, etc.) of customer information. We will notify you in advance of the time and requirements for updating your information.